Rapid Consultation: The impact of COVID-19 measures on the civil justice system

There is a review by the Civil Justice Council on the impact of the measures taken to tackle the spread of COVID-19 have had on the civil justice system.



“The review is particularly interested in gathering feedback from court users in response to the following questions:

  • What is working well about the current arrangements?

  • What is not working well about current arrangements?

  • Which types of cases are most suited to which type of hearings and why?

  • How does the experience of remote hearings vary depending on the platform that is used?

  • What technology is needed to make remote hearings successful?

  • What difference does party location make to the experience of the hearing?

  • How do remote hearings impact on the ability of representatives to communicate with their clients?

  • How do professional court users and litigants feel about remote hearings?

  • How do litigants in person experience hearings that are conducted remotely?

  • How do remote hearings impact on perceptions of the justice system by those who are users of it?

  • How is practice varying across different geographical regions?

  • What has been the impact of current arrangements on open justice?

  • What other observations would you make about the impact of COVID-19 on the operation of the civil justice system?”


Details of the review, and how to participate, are available here. 


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